Careers At MerchantE.

Love what you do.

Come work with a company you can believe in, doing work you can be proud of, together with people who inspire you.

About Us.

MerchantE is located in Alpharetta, Georgia - the Technology Region of the South. We boast an amazing and spacious place to work, not to mention an incredible culture.

At MerchantE, we are building the future. Join us, and you will too.

Explore our opportunities.

Do you have the right mix?

Our shared values keep us together as a team. They guide how we interact with each other, but also how we approach things. When you join MerchantE, you become a part of a collaborative, fast-paced, and results-focused team. At MerchantE, you'll become - and be - the very best you can.

Our Values include:

client Captivate the Client

Clients make the mission and business of our Company possible. We seek to anticipate their needs, understand their problems, translate their perspectives into actions, and find solutions to improve their businesses.

successCollaborate for Success

We build successful relationships by partnering and establishing rapport with colleagues across the MerchantE organization and with clients to reach the best solutions.

Communicate Communicate Effectively

We share ideas and information with superb communication skills and appropriate level of detail, using language and channels that connect with different audiences and initiate a course of action.

ExcellenceExecute with Excellence

We provide the highest level of performance in day-to-day practices and in every effort. We consistently deliver beyond expectations, following through on all goals and promises.

ownerOwnership Mindset

We carry out our work with a strong belief in our own ability to accomplish a task. We work with transparency and accountability of results, meeting agreed upon deadlines and budgets while attending to all requirements for quality and sustainability.

leadership Inspiring Leadership

We have the self-confidence to lead by example and listen to a diversity of views. We are self-aware of the impact of our own behaviors on our colleagues and clients. We create an engaged and energized climate that enables oneself and others to perform at their best every day.

Why you should build a career at MerchantE.

Growth & Opportunity

We’re transforming how businesses think about and manage their cash flow. We’re at the forefront with transparent and powerful services that help businesses grow. Want to be part of a team that values fresh, new ideas? You’ll get a front-row seat to see your impact in action.

Our Culture

Work isn’t the most important thing in life, but it’s high on the list. We empower our employees to follow their passions, and we equip them with the resources to make a difference. We aim to create an inclusive environment where every achievement is celebrated no matter how big or small.

Our Values

Innovation doesn’t happen in a vacuum. It happens through sharing ideas, collaborating, and adopting a leadership mindset. We focus on these areas to create breakthrough solutions that enrich the lives of our employees, our customers, and our partners.

Benefits & Perks.

Your work is meaningful and contributes to our vision to be the future of financial services solutions. The best part? We provide you with the training, opportunities and rewards to support and motivate you.

  • Free snacks and drinks
  • In-office gym
  • Free parking
  • Medical Insurance
  • Vision and Dental Insurance
  • Life & Disability Insurance
  • 401(k)
  • Paid Time Off & Holidays
  • Health Savings Accounts (HSA)
  • Employee Assistance Program
  • Short-Term Disability and Long-Term Disability
  • Student Loan Refinancing

Phillip Bunch

Director of Compliance

1 Year of Service

Tell us about your journey at MerchantE.

After 23 years gaining bankcard experience in various roles at a competitor, I joined MerchantE as a Risk Analyst in December 2019. I began my journey here specifically focused on interchange management, providing internal support relating to interchange questions, qualifications, and requirements. My role soon expanded to include support for MerchantE’s Card Brand Release Team and the Card’s Brand’s bi-annual Releases. After accepting a promotion in August, I am now leading the Card Brand Release Team as Director of Compliance.

How would you describe the work environment?

Working for a smaller company like MerchantE really creates a family-like atmosphere. It’s like the tv show Cheers, “everybody knows your name”. As a smaller company there are certainly challenges, but there are so many more opportunities for associates to shine and grow.

What excites you the most about the future at MerchantE?

I am excited for the continued growth of ME, and the empowerment of my own personal growth.

What would people be surprised to know about you?

In 1996 I started my career in bankcard through a temp agency after unintentionally joining a perfume-selling pyramid scheme right out of college.

“I’m happiest when...”

I am improving existing business processes and creating new ones. For example, I love utilizing my self-taught Excel macro skills to build automated tools, guides, and reports.

Is there anything else you’d like to share about working at MerchantE?

MerchantE allows and encourages the opportunity to learn more about the industry. I can honestly say that I have gained more knowledge about the intricacies of bankcard and processing in the last 6 months than I had in the previous 10 years.

Stephanie P.

SVP, Product

2 Years of Service

Tell us about your journey at MerchantE.

In June 2019, I received a phone call telling me about an opportunity at MerchantE. After talking with a few current employees, I decided to join the team in August 2019, and from my first day at ME, I’ve been surrounded by an amazing group of colleagues. I was impressed by the “start-up” culture, drive for innovation, and the company’s focus on delivering new and exciting products. Now, after almost 2 years of working here, I can say that I learn something new almost every single day and I’m proud to be a part of the MerchantE team.

How would you describe the work environment?

Fast-paced. Extremely fast-paced, which I love. In the Product department, we are constantly learning and striving to deliver proactive innovation and products that our prospects, merchants, and partners really want and need. Like I have always heard; with challenge and adversities comes opportunity and growth. So, even with the challenges that come with a fast-paced environment, we are constantly growing and improving.

What excites you the most about the future at MerchantE?

I am excited to be a part of the evolution of making a good company, great. MerchantE has revamped its company culture and momentum towards accountability, delivery, and performance. I look forward to reflecting on the progress that has been made.

What would people be surprised to know about you?

I am uber competitive and a HUGE sport fan, especially football, baseball, and golf. My dream job in college, was to work for ESPN.

“I’m happiest when...”

I am spending time with my family and friends. I have 2 little girls; 3 years and 4 months, so I stay super busy when I am not working.

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