Job Description

Who Are We?

MerchantE is an innovative, technology-focused company providing a full-service platform to support the payment processing needs for merchants of all sizes, including small business retail shops, B2B wholesalers, and global eCommerce enterprises. We partner with financial institutions, software developers, independent sales organizations, and agents to bring our solutions to market.

Why Join Us?

We’re growing and we’re looking for collaborative, innovative, and hard-working individuals to grow with us! We offer a modern and inspiring work environment where your ideas and contributions are valued. Come experience, first-hand, the impact of your contributions.

The Opportunity:

This Risk Analyst position is responsible for supporting enterprise goals by ensuring ongoing compliance with established Risk Programs, and Card Brand rules and regulations (e.g. Visa, Mastercard, AMEX, Discover, and the Debit Networks).

Specifically, Risk Analyst will assist the enterprise in navigating the Card Brand rules and regulations as they relate to third party registrations (ISOs, Vendors, PayFacs), and BRAM/GBPP compliance, and specialized onboarding review for high risk industries, within established guidelines.

They will supply subject matter expertise to internal and external stakeholders, and manage various internal and external compliance and risk programs. The role will also identify, develop, and maintain processes and procedures to ensure effective compliance across the enterprise.

Essential Duties and Responsibilities:

  • Provide subject matter expertise related to Card Brand/Sponsor Bank rules and regulations, serving both internal and external stakeholders.
  • Establish and maintain healthy relationships with key stakeholders including internal partners and external partners such as card brand and sponsor bank representatives; serve as a liaison and point of escalation for compliance items as needed.
  • Manage and support compliance with Card Brand BRAM/GBPP programs using established tools and resources.
  • Support reputational risk management by performing ongoing URL monitoring activities in collaboration with Card Brand Compliance team.
  • Monitor and maintain risk reporting in High Brand Risk (HBR) verticals, team metrics, URL monitoring and Sponsor Bank reporting requirements.
  • Maintain awareness with upcoming changes to Legal, Card Brand, and Sponsor Bank requirements, and maintain compliance with these requirements.
  • Lead internal and external reporting efforts for the compliance team by gathering data from source systems, inserting into reporting formats, and delivering/discussing with key stakeholders as needed.
  • Provide compliance support and expertise related to Card Brand and sponsor bank audits.
  • Own procedural documentation and perform ongoing evaluation of processes and procedures; continual refinement to support optimization of compliance activities.
  • Support sponsor bank implementation / migration initiatives by completing and submitting registration forms and implementation documents and serving as point of contact for the project team.
  • Other related duties as assigned.


  • Working knowledge of the payments industry and Card Brand rules and regulations; ability to research and apply specific rules as needed.
  • Strong research, data analysis, and process improvement skills.
  • Project management skills including attention to detail and ability to course correct as needed to ensure outcomes are achieved.
  • Motivated self-starter who operates with an ownership mindset and takes responsibility and accountability for the success of the department and organization as a whole.
  • Excellent written and verbal communication skills.
  • Strong critical thinking and problem-solving skills with an ability to translate minutiae into a broader business perspective.
  • Highly organized and adept at multi-tasking and adapting to evolving priorities.
  • Flexible, intellectually curious, creative thinker with the ability to connect dots, define business tradeoffs, generate out-of-the-box solutions, and manage uncertainty.
  • Strong interpersonal skills with presence and the ability to clearly communicate compelling messages to senior and executive management, external stakeholders, peers, and team members.
  • Team oriented, collaborative, diplomatic, and flexible, with strong presentation skills.
  • Openly shares feedback, information, ideas, and best practices.
  • Proficiency in Excel and report building.

Education and Experience:

  • Bachelor’s degree in Business Administration, Engineering, or industry-related field preferred.
  • 5+ years of industry-related experience with Card Brand rules and regulations or risk management
  • Experience in the cannabis/CBD industry a plus
  • Experience in high risk processing a plus

MerchantE is an Equal Opportunity Employer committed to a diverse workforce.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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