Careers At MerchantE.

Love what you do.

Come work with a company you can believe in, doing work you can be proud of, together with people who inspire you.

About Us.

MerchantE is located in Alpharetta, Georgia - the Technology Region of the South. We boast an amazing and spacious place to work, not to mention an incredible culture.

At MerchantE, we are building the future. Join us, and you will too.

Explore our opportunities.

Do you have the right mix?

Our shared values keep us together as a team. They guide how we interact with each other, but also how we approach things. When you join MerchantE, you become a part of a collaborative, fast-paced, and results-focused team. At MerchantE, you'll become - and be - the very best you can.

Our Values include:

client Captivate the Client

Clients make the mission and business of our Company possible. We seek to anticipate their needs, understand their problems, translate their perspectives into actions, and find solutions to improve their businesses.

successCollaborate for Success

We build successful relationships by partnering and establishing rapport with colleagues across the MerchantE organization and with clients to reach the best solutions.

Communicate Communicate Effectively

We share ideas and information with superb communication skills and appropriate level of detail, using language and channels that connect with different audiences and initiate a course of action.

ExcellenceExecute with Excellence

We provide the highest level of performance in day-to-day practices and in every effort. We consistently deliver beyond expectations, following through on all goals and promises.

ownerOwnership Mindset

We carry out our work with a strong belief in our own ability to accomplish a task. We work with transparency and accountability of results, meeting agreed upon deadlines and budgets while attending to all requirements for quality and sustainability.

leadership Inspiring Leadership

We have the self-confidence to lead by example and listen to a diversity of views. We are self-aware of the impact of our own behaviors on our colleagues and clients. We create an engaged and energized climate that enables oneself and others to perform at their best every day.

Why you should build a career at MerchantE.

Growth & Opportunity

We’re transforming how businesses think about and manage their cash flow. We’re at the forefront with transparent and powerful services that help businesses grow. Want to be part of a team that values fresh, new ideas? You’ll get a front-row seat to see your impact in action.

Our Culture

Work isn’t the most important thing in life, but it’s high on the list. We empower our employees to follow their passions, and we equip them with the resources to make a difference. We aim to create an inclusive environment where every achievement is celebrated no matter how big or small.

Our Values

Innovation doesn’t happen in a vacuum. It happens through sharing ideas, collaborating, and adopting a leadership mindset. We focus on these areas to create breakthrough solutions that enrich the lives of our employees, our customers, and our partners.

Benefits & Perks.

Your work is meaningful and contributes to our vision to be the future of financial services solutions. The best part? We provide you with the training, opportunities and rewards to support and motivate you.

  • Free snacks and drinks
  • In-office gym
  • Free parking
  • Medical Insurance
  • Vision and Dental Insurance
  • Life & Disability Insurance
  • 401(k)
  • Paid Time Off & Holidays
  • Health Savings Accounts (HSA)
  • Employee Assistance Program
  • Short-Term Disability and Long-Term Disability
  • Student Loan Refinancing

Phillip Bunch

Director of Compliance

1 Year of Service

Tell us about your journey at MerchantE.

After 23 years gaining bankcard experience in various roles at a competitor, I joined MerchantE as a Risk Analyst in December 2019. I began my journey here specifically focused on interchange management, providing internal support relating to interchange questions, qualifications, and requirements. My role soon expanded to include support for MerchantE’s Card Brand Release Team and the Card’s Brand’s bi-annual Releases. After accepting a promotion in August, I am now leading the Card Brand Release Team as Director of Compliance.

How would you describe the work environment?

Working for a smaller company like MerchantE really creates a family-like atmosphere. It’s like the tv show Cheers, “everybody knows your name”. As a smaller company there are certainly challenges, but there are so many more opportunities for associates to shine and grow.

What excites you the most about the future at MerchantE?

I am excited for the continued growth of ME, and the empowerment of my own personal growth.

What would people be surprised to know about you?

In 1996 I started my career in bankcard through a temp agency after unintentionally joining a perfume-selling pyramid scheme right out of college.

“I’m happiest when...”

I am improving existing business processes and creating new ones. For example, I love utilizing my self-taught Excel macro skills to build automated tools, guides, and reports.

Is there anything else you’d like to share about working at MerchantE?

MerchantE allows and encourages the opportunity to learn more about the industry. I can honestly say that I have gained more knowledge about the intricacies of bankcard and processing in the last 6 months than I had in the previous 10 years.

Leslie Mendel

Director of Compliance

4 Years of Service

Tell us about your journey at MerchantE.

My first day with MerchantE in 2016 was on a plane to California to migrate accounting operations to our new headquarters in Atlanta, Georgia. My entire career had been in Finance, but 18 months later, I was offered an opportunity in an operational role on MerchantE’s Risk and Compliance team. I enjoy managing card association and sponsor bank compliance, and those relationships.

How would you describe the work environment?

I would describe the work environment as fast-paced, energetic, stimulating, exciting. I work with such great people!

What excites you the most about the future at MerchantE?

What excites me most about the future at MerchantE are the new and continuous opportunities to learn and make an impact.

What would people be surprised to know about you?

I jumped off a cliff in Hawaii. It was not pretty!

“I’m happiest when...”

I’m outside hiking, biking, beaching, and with my family.

Tchnavia Marie

VP Regulatory Oversight & Assurance

4.5 Years of Service

Tell us about your journey at MerchantE.

I would describe my journey at MerchantE as a road map for transitional and transformational change. Regardless of the challenges one may face, change is an opportunity to do amazing things. MerchantE provides employees with the opportunity to make a difference through their work, embraces diversity of thought, encourages new ideas and innovation, and inspires thinking outside of the box. This has been the catalyst for my transitional change. Treading into the unknown not only increases your creativity and self-confidence but also helps you to grow beyond your current skill set. So, when the opportunity to venture outside of your comfort zone arrives, and it will at ME--- take it!

How would you describe the work environment?

MerchantE is a place to grow and learn. It’s an inclusive environment where workplace collaboration is expected and your colleagues differences and opinions are embraced and valued.

What excites you the most about the future at MerchantE?

What excites me most about the future at MerchantE is the investment in people, technology, and innovation.

What would people be surprised to know about you?

I enjoy learning how to code. It's challenging to create something out of nothing and solving problems along the way. Java is my favorite programming language.

“I’m happiest when...”

I’m learning new things. Mastering a new skill to expand my world.

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