Job Description

Who Are We?

MerchantE is an innovative, technology-focused company providing a full-service platform to support the payment processing needs for merchants of all sizes, including small business retail shops, B2B wholesalers, and global eCommerce enterprises. We partner with financial institutions, software developers, independent sales organizations, and agents to bring our solutions to market.

Why Join Us?

We’re growing and we’re looking for collaborative, innovative, and hard-working individuals to grow with us! We offer a modern and inspiring work environment where your ideas and contributions are valued. Come experience, first-hand, the impact of your contributions.

The Opportunity:

We are looking for a Lead DevOps Engineer to join our company. The Lead will join the DevOps team in support of our DevOps and engineering group. The Lead DevOps Engineer will be responsible for Cloud Infrastructure and DevOps activities.

US WORK AUTHORIZATION REQUIRED - No visa sponsorship is available for this position at this time.


  • Lead the DevOps team and mentor other DevOps engineers
  • Create, deploy and maintain infrastructure within our AWS accounts, using IAC/Terraform, and utilizing various AWS services, including EC2, EKS, RDS, RedShift, S3, and IAM.
  • Create, implement and maintain automated application releases using Bitbucket Pipelines.
  • Create, implement and maintain application and infrastructure performance monitoring using Splunk or Prometheus/Loki/Grafana
  • Perform infrastructure quality assurance efforts
  • Develop and maintain documentation on DevOps processes and procedures.
  • Implement and support procedures around technical security related activities such as vulnerability scanning, user access, analysis of security monitoring outputs, and coordination of remediation activities.
  • Advise management of problems or conflicts; escalate critical matters.


  • 8+ years' experience in cloud computing and Infrastructure as Code (IaC) (e.g. terraform, chef, etc) or related field.
  • BS degree (technical or quantitative science) or equivalent work experience with evidence of proficiency and achievement in virtual infrastructure management.
  • Expert in Linux system administration and security
  • Expert with containerization technologies, especially Kubernetes.
  • Proficient with code versioning tools (e.g. GitLab, BitBucket, etc).
  • Proficient with CI/CD tools (e.g. BitBucket Pipelines, etc)
  • Proficient in a scripting language such as bash and Python.
  • Experience with cloud native tooling (Helm Charts, ArgoCD, HashiCorp Vault, Harbor, Reloader, Grafana, Prometheus, Loki)
  • Experience with cloud native analytics tools (ElasticSearch, MongoDB, RedShift, Looker)
  • Experience with Kafka is a big plus
  • Excellent oral and written communications skills.


MerchantE is an Equal Opportunity Employer committed to a diverse workforce.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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